Terms and conditions
By reading and continuing to use the site you agree to the following conditions of use.
The ARCH Website ("the Website") is a service operated by Kent County Council, County Hall, Maidstone, Kent, ME14 1XQ, UK.
Kent County Council (KCC) makes every effort to ensure that the information on this Website is accurate and up-to-date. If errors are brought to our attention, we will try to correct them. However, we cannot accept responsibility for any loss, damage or inconvenience caused by reliance on inaccurate material contained in this Website.
Links to other sites
Certain links, including hypertext links, in our site will take you outside the Website. KCC will make reasonable efforts to ensure the content available on linked websites is not defamatory or offensive.
Inclusion of any link does not imply endorsement or approval by KCC of the linked website, its operator or its content nor is KCC responsible for the content of any website or web page outside of the Website.
Unless otherwise stated all materials, computer programs, pictures, audio, video, artistic music and literary works featured on the Website or viewable by means of the Website, and the selection or arrangement thereof, is copyright of KCC (Copyright Protected Material). Permission is granted to reproduce Copyright Protected Material in any format or media, provided:
- it is solely used for private or educational use;
- it is reproduced accurately and no changes are made to the material;
- it is not used in a derogatory or misleading context; and
- KCC is acknowledged as the owner.
The permission to reproduce the Copyright Protected Material does not extend to:
- copyright works which are identified as being the copyright of a third party;
- audio and/or video conveyed in any Webcast viewable via the Website;
- the coat of arms of KCC; or
- commercial purposes without the express written permission of KCC.
Should you require permission for the above, please contact the owner of the site/page (as stated at the bottom of the relevant page) or, in absence of this information, the Online Communications Officer (see below for details).
KCC endeavours at all times to make the Website as accessible as reasonably possible to all users. In no way does KCC seek to deliberately discriminate against disabled users to access the website service in accordance with the Disability Discrimination Act 1995.
Collection of information
Cookies and logging of IP addresses may be used to enable KCC to monitor site traffic and repeat visitor statistics. The information cannot be used to identify any individual. To read more about cookies and IP addresses please refer to our "Explanation of technical terms".
Personal information may be collected from an email sent by, a telephone call from or a Web form completed by a customer using a Website service or as feedback on our services.
For some services KCC may collect sensitive personal information and in these circumstances KCC will aim to get your explicit agreement to our using this type of information.
In all cases the information requested will be no more than is necessary to provide the service promised.
Use of information
Any and all personal information collected is used only to monitor site usage, respond to enquiries or to carry out the service for which the customer supplied the information.
Where personal data is requested through forms, such data is only used for the purpose stated on the form and will not be given or sold to any third parties without your consent.
Retention of information
As a general rule KCC will not keep information longer than is necessary and whilst in our possession KCC will safeguard your personal information according to the requirements of the Data Protection Act 1998.
Personal data received as part of an enquiry are only retained as long as the enquiry remains open or for processing to obtain statistical information, in which case the data is anonymised.
Personal information collected by cookies is anonymous and held on a temporary basis.
Compliance with the Data Protection Act 1998
KCC will at all times comply with the requirements of the Data Protection Act 1998.